Refund & Return Policy

We want you to feel confident shopping with CubbyCare. If you’re not fully satisfied with your order, we’re here to help.

Eligibility for Returns

  • Items must be returned within 15 days of delivery.

  • Products must be unused, in original condition, and in the original packaging.

  • Proof of purchase (order number/email receipt) is required.

Non-Returnable Items

  • Pacifiers, feeding bottles, and hygiene-related products (for safety reasons).

  • Items marked as “Final Sale.”

Refunds

  • Once we receive and inspect your return, a refund will be processed to your original payment method.

  • Refunds may take 5–10 business days to reflect, depending on your bank.

Exchanges

  • We only replace defective or damaged items. Please email us at shopcubbycare@gmail.com with pictures of the product.

Return Shipping

  • Customers are responsible for return shipping costs unless the product arrives damaged, defective, or incorrect.